helpcomputing banner
Placeholder Picture
Placeholder Picture

Choose Your Business Maintenance Contract

Welcome. We have two computer packages for you to choose from. We also have three server options to choose from. So, you and your business are spoilt for choice. We've been driven by our experiences in the corporate I.T. world and our experiences working with small business as we worked to design these options.

We know that small businesses would find it hard to justify the normal costs of around £20 to £50 per computer per month, as well as the additional remote and call out charges associated with usual I.T. Support Contracts.

We're happy to present to you the options below.

We have a standard package that keeps an eye on your computers, and a premium package that keeps a closer eye just as an IT Department might. Both packages offer our Remote Services at a discounted rate, should you need us.

We're also happy to let you know that whichever package you choose, you'll also benefit from a system where you will be able to register phone numbers that will have a priority access to helpcomputing and our technical support. Faster response, when you need it.


Choose this package so that your desktop and laptop computers benefit from an IT Department, keeping an eye on your computers. On the Cairos MONITORING service, a helpcomputing member of staff would connect to each of your computers to perform an Initial Check. Thereafter, our monitoring systems will keep a constant check on your computer's vital signs. Cairos MONITORING can only access data related to your computer's hardware or your computer's operating system. In operation, this package cannot access your personal or business data.

Cairos PROACTIVE (Upgraded)

Choose this package because you want helpcomputing to become your Virtual IT Engineer for your computers.

Choose this package if you feel that your computers could do with the additional scrutiny this package offers. We install Remote Control software and proactively look after your computer's security by now including our helpcomputing CloudCare Anti-Virus - free of charge - within this package. We'll manage your computer's operating system in addition to your Anti-Virus, maintaining this aspect to ensure that any required service packs and updates are installed. These actions alone will help to ensure that your computer remains as healthy as possible.

We'll work outside of office hours to minimize your disruption, giving you and your users prior notification. Any required remote work that is necessary will not be charged to you. helpcomputing acts as your IT Department and remotely manages your registered computers.

On the new Cairos PROACTIVE service, a helpcomputing member of staff would connect to each of your computers to perform a more rigorous Standard Service. When monitoring, Cairos PROACTIVE can only access data related to your computer's hardware or your computer's operating system. Wherever helpcomputing needs to log onto your computer to perform any maintenance or fix an issue, we will always ask for your permission first. We'll schedule a convenient time with you.

If your computer already has a helpcomputing CloudCare Anti-Virus licence, and you would like to choose the new Cairos PROACTIVE service, then we will credit you for any remaining months on your licence.

Any required remote work is now carried out for you, free of charge. Remote work is now included in the new Cairos PROACTIVE service so that you can better control your IT costs. Though hopefully rare, on the odd occasion that a problem cannot be fixed remotely, or remote access is not possible for technical reasons, on-site work is chargeable at helpcomputing's usual reasonable rates.


We also have a range of Cairos SERVER options to help look after the most important computer in your network, the server.
Click the Server Options button below to learn more.

You are able to mix the above options to suit your business requirements.

These packages are only available for Windows-based computers.

One-off Setup Costs £20.00 per computer £30.00 per computer From £30 - £90 per server
NEW - helpcomputing installs CloudCare Anti-Virus as part of your package
helpcomputing installs software that keeps an eye on the health of your computer(s)
helpcomputing connects to your computers and ensures that it is well set up
YES - Initial Check YES - Standard Service YES - varied services
helpcomputing installs software to allow it to keep a close eye on your computers
helpcomputing installs and configures additional remote software that performs more checks, allowing it to keep a closer eye on aspects of your computer, offering the best monitoring available
helpcomputing can spot conditions and will recommend action that you can take to look after your computers YES YES Depending on option chosen
helpcomputing can spot more conditions and can take or recommend proactive action to look after your computers. helpcomputing can log on using its own credentials to proactively fix problems, whilst always notifying you, of course.
NO YES Depending on option chosen
COST per month
£7.00 per computer £15.00 per computer From £30 - £60 per server
Discount on standard helpcomputing Remote Service rates 10% WAS 20% - Now 100% Between 10% - 100%

Click a button below to make your choice...
We've just started collecting TRUSTPILOT reviews! Why not click the link below to see what some of our customers have said about us so far?

Copyright 2010 helpcomputing