helpcomputing's technical pages
Click here to see how we removed it and other perhaps related problems from a computer, using
techniques and software that is freely available.
Copyright 2010 Cairos Computing Limited
Help Computing is a trading style of Cairos Computing Ltd.
Help Computing is a trading style of Cairos Computing Ltd.
What are we
up to?
up to?
We'll write about the
sorts of things we get up
to. It'll be a slightly techy
read, but we'll try our
best to make it readable!
There'll soon be lots of top tips for the technically minded too.
Want to know more? Click the icon above..
There'll soon be lots of top tips for the technically minded too.
Want to know more? Click the icon above..
How to remove that rogue antivirus package
It would seem that a lot of people have unwittingly installed a fake antivirus program when installing a system file or video codec that was downloaded from a shady website. Installing the downloaded file can lead the unwary to install a sophisticated but fake antivirus program that is really determined to scam them out of their money and their credit card details.
It would seem that a lot of people have unwittingly installed a fake antivirus program when installing a system file or video codec that was downloaded from a shady website. Installing the downloaded file can lead the unwary to install a sophisticated but fake antivirus program that is really determined to scam them out of their money and their credit card details.
This page is where we discuss some of the technical stuff we've done. We'll describe in some detail how we
have resolved some recent problems. We've produced our own articles where we have not found any other
relevant articles or complete articles on the internet. We hope that these may be useful to you.
Please remember that any advice given here is just that. Though well researched and in all cases, worked on in reality by us - on real cases - you use the advice given here at your own risk.
Where possible, please take a backup of your data before you follow any of our links and advice.
Please remember that any advice given here is just that. Though well researched and in all cases, worked on in reality by us - on real cases - you use the advice given here at your own risk.
Where possible, please take a backup of your data before you follow any of our links and advice.
How to get rid of My Web Search
My Web Search is an annoying web search that seems to get installed almost without your permission! OK, somewhere along the line you actually did install it, but you didn't realise just how annoying it is.
Once you've got it, it's a bit difficult to get rid of it.
Here's some guidance on how to remove it.
My Web Search is an annoying web search that seems to get installed almost without your permission! OK, somewhere along the line you actually did install it, but you didn't realise just how annoying it is.
Once you've got it, it's a bit difficult to get rid of it.
Here's some guidance on how to remove it.
How to restore your lost file associations
You've probably lost your file associations if some or all of the following are true:
* Your computer boots to the desktop but won't show the toolbar or the Start button.
* You can't run a program
* If you do manage to run a program, you are presented with an 'Open With..' dialog.
This usually happens when your computer has lost its file associations. We've only seen this happen when a computer has been infected with a virus.
Here's some help on how to remove it. Take care. The help that follows is meant for experienced PC users only.
You've probably lost your file associations if some or all of the following are true:
* Your computer boots to the desktop but won't show the toolbar or the Start button.
* You can't run a program
* If you do manage to run a program, you are presented with an 'Open With..' dialog.
This usually happens when your computer has lost its file associations. We've only seen this happen when a computer has been infected with a virus.
Here's some help on how to remove it. Take care. The help that follows is meant for experienced PC users only.
How to resolve ActiveSync connection problems between
Exchange and the iPhone
Fed up of being continually told that 'The user name or password for "ACCOUNT NAME" is incorrect'?
Equally tired of seeing error messages like this one?
Here's some help on how to resolve this problem.
Fed up of being continually told that 'The user name or password for "ACCOUNT NAME" is incorrect'?
Equally tired of seeing error messages like this one?
Here's some help on how to resolve this problem.
How to resolve IMAP connection problems between Exchange
and the iPhone
Click here for help....
Click here for help....
How to resolve POP3 connection problems between Exchange
and the iPhone
Click here for a troubleshooting guide that should also be useful for connection problems with Hotmail, Gmail and other POP3 mail systems.
Click here for a troubleshooting guide that should also be useful for connection problems with Hotmail, Gmail and other POP3 mail systems.
helpcomputing
If you and your computer are in or around London, we
could help!
How to resolve ActiveSync connection problems between
Exchange and the iPhone - Part II
Part II describes another problem, another set of error messages and how to troubleshoot ActiveSync problems. Click here for some help on how to resolve this problem.
Part II describes another problem, another set of error messages and how to troubleshoot ActiveSync problems. Click here for some help on how to resolve this problem.