Computer Fixes and Repairs
Security Check
If you would like helpcomputing to set up your computer so that it looks after itself, then we can do this with our
Security Check. It's important to note though that we can't fix major problems with the Security Check.
For a small fee of £30, we will remotely connect to your computer and perform a security check, and then set
up your computer so that it automatically looks after itself. We can't promise that you'll never encounter a virus,
or a problem but with our precautions in place and you following our Safer Browsing guidelines, your computer
will be in a safer place. Want to know what we do in a Security Check? Click here for more info.
Service
Cars need servicing. Computers do too.
We can service your laptop or PC at prices starting from £50. Most computer problems can be resolved with a
standard service and this costs £50 and take about an hour or so to fix remotely - where we connect to your
computer via the Internet.
Some computers are in such a poor state, perhaps due to the presence of viruses and often characterized by
poor performance, that a full service is required. A full service costs £90 and often involves over two hours of
work. Would you like to know more about what we do when we Service your computer? Click here to find out
more.
Repair
Some computers have a problem that is not easily resolved remotely. The problem might actually prevent us
from connecting to your computer remotely. We'll need to define the problem and your computer will need a
repair. In this case, we would need to visit your computer (if you are in London, or nearby - please check with
us). We charge £65 for a visit that includes the first hour. During the visit we will attempt to fix the problem
within an hour. If the repair takes longer than an hour then we would fix your total costs at £100, no matter how
long it takes us to fix the problem.
We may have to bring your laptop or PC back to our office. To cover costs, we'd have to charge you an
additional £15. But we'd also bring it back and plug it all in for you, all in that price!
Would you like to read the small print on our Repair Option? Click here to find out more.
Repair Promises
Repair work is usually software related and so the most you would normally pay for our services is £100 (plus
the additional £15 should we have to bring your machine back to our office).
We'll let you know as early as possible if your computer needs any parts and how much they would be. Then if
you feel that the costs are spiralling and you don't want the work done then there'll be no charge - except for the
cost of collecting and delivering your computer, if you've asked us to do this.
Which leads us to our last promise - if we can't fix your computer, there'll be no charge. Not even for returning
your computer. Well, who wants to pay for nothing?
Next?
Knowledge is power, so fill in the form below and tell us more about your computer and how we can help!
Prefer to speak initially? Call us on 07950 301 100...
Copyright 2010 Cairos Computing Limited
Help Computing is a trading style of Cairos Computing Ltd.
"Computer problems. Who needs them? You'd like to get rid of yours without paying
an arm or a leg. We've got so many services and procedures that could fix your
problem and we'd love to find the cheapest way to fix your problem. We'd like to offer
to connect to your computer via the Internet and provide a free consultancy for you.
We can then provide you with a no-obligation quote.
Of course, some computers may not be connected to the Internet or due to the problem
they can't connect to the Internet. If you are in London, you should call us. We'll talk to
you about the symptoms and let you know what we can do - we can visit you almost
anywhere in London and we can often fix the problem on-site. But if not, we will bring
your computer back to our office for further work. We can get out and about and a
little bit further than London. So for example, if you need a computer repair in
Bromley, or a computer repair in Croydon, or any of the outskirts, read on...
Our prices start at £30 and go to a maximum of £115 ex-parts.
We hold prices to that maximum even if we spend ages fixing your problem. Now then,
we say 'ex-parts', but most of our repairs don't need parts and the problem is usually
software-related.
Oh, and if we can't fix your computer, there's no charge. Or if the costs to fix escalate
beyond what's comfortable for you, then there is no charge (apart from the cost of any
collection and delivery charges). That's just fair!
Some of our services are listed below. For more help please fill in the form at the bottom
or call us on:
07950 301 100
helpcomputing
If you and your computer are in or around London, we
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Computer Fixes
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